Industry Characteristics

  • Diverse product forms: From sofas and mattresses (large items) to hardware accessories (small items), from standardized to customized (such as irregular cabinets), storage strategies vary greatly.

  • Long logistics chain: It requires connecting "warehousing - long-distance transportation - door-to-door installation," involving multiple loadings and unloadings, with high requirements for packaging and handling equipment (bump and scratch prevention).

  • Complex channels: Covering offline stores, e-commerce platforms, customized stores, etc., it needs to adapt to multi-mode needs such as "bulk shipment - single set delivery."

  • Strong after-sales connection: Warehousing needs to collaborate with installation services (such as integrated delivery and installation), and reverse logistics (returns and exchanges, repair items) management is complex.

Solution Advantages

Solution Overview

The home furnishing industry faces pain points such as large differences in product specifications, high customization rates, and high logistics damage rates. Traditional warehousing is difficult to balance "storage efficiency" and "product protection." Zhongyang Automated Warehouse revolves around the home furnishing supply chain and creates an integrated "storage + delivery + installation" solution: By adapting intelligent racks to large/irregular products, introducing AGV handling, automatic winding and packaging equipment to ensure cargo safety, combined with the WMS system to achieve full-process visualization from "order - warehousing - delivery - after-sales," deeply covering segments such as finished furniture, customized furniture, and home furnishing accessories, helping customers improve delivery experience and operational efficiency.

Automation Solutions
Solution Overview

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